A deposit of one third of the total tariff is payable when booking your holiday. This is non returnable. You are requested to pay the balance four weeks before the start date of your holiday. If you are booking your holiday less than four weeks in advance of your stay, the full amount is payable at the time of booking.
Payment may be made by bank transfer or debit/credit card (excluding American Express and Diners Club cards).
Charges incurred for transfers made from overseas bank accounts must be paid by the person arranging the transfer and not deducted from the payment made to our account.
** We strongly advise you take out appropriate travel insurance before departing for your holiday **
We have extended the period between changeovers. This is due to the extra precautions we are taking for Covid-19. This extension allows our housekeepers to carry out extra cleaning & disinfecting in accordance with industry guidelines for this situation.
Your cottage will be available from 5.00pm on your arrival day. Please let us know what time you plan to arrive. Late arrivals (after 9.00pm) are by prior arrangement only.
Your cottage must be vacated by 09.30am on your departure day. Your co-operation is appreciated as it takes our housekeeping team several hours to thoroughly clean and prepare our cottages for the next guests.
Our prices are inclusive of heating, electricity, bed linen, towels and baby equipment.
No Smoking. For the comfort of all our guests, we request you do not smoke in any of the cottages.
Parking spaces are limited to those stated in each individual cottage description. If you need an additional space, please contact us prior to booking. This may be possible for us to arrange.
Visits by non-resident family and friends are strictly by prior arrangement with us.
A toddler bed can be provided for use in certain bedrooms in certain cottages. Toddler beds are suitable for children aged from 2 – 4 years only and cannot be used to extend the occupancy of a cottage.
Christmas and New Year – Christmas trees and decorations are provided. A festive hamper is included in the price of bookings of seven nights or longer
Pets cannot be accommodated at Birchill Farm & Cottages. There is a fantastic kennel/cattery a few minutes drive away. Fursdon Farm Kennels 0800 756 3190 www.boardingkennelsinbideford.co.uk